Portal Troubleshooting Guide

For most of these guides, you will need the following:

• Your College ID number.
  • Students can get their College ID number by contacting Key Student Services at (802) 728-1302.
  • Faculty/Staff can get their Employee ID number by contacting Payroll at (802) 728-1211.
• A valid email and phone number on file with VTC.

• Activate Account
• Common Errors
• Create an IT Work Order
• Forgot Password
• Forgot Username